·        CEO has been designed to work best with monitors that have 1024x768 pixel resolution or higher.  Lower resolution monitors will not be able to display the entire window, which means that the user will need to scroll from top to bottom or from left to right. 

If you find that you cannot see the entire map window, you may be able to simply increase the resolution of your monitor.  To do so, take the following steps:

·        Click on your “Start” button, click the Settings option, and then click the Control Panel option. 

·        When the Control Panel window opens, double-click on the Display icon

·        Click on the Settings tab

·        Where it says “Screen Resolution”, drag the bar over to the right until the screen resolution is 1024x768 (or greater).  If you have dragged the bar as far as it will go to the right, and the resolution is still less than 1024x768, your video card does not support the resolution needed to make the scrolling disappear. 

·        Click the “Apply” button.  The screen may temporarily turn black. 

·        You may get a message saying “Your desktop has been reconfigured.  Do you want to keep these settings?”  If you get this message, click “Yes”

·        Click the “OK” button to close the Display window.

·        Close the Control Panel window.

·        CEO has been designed to work best with Microsoft’s Internet Explorer 5.5 or higher.  CEO also works with Mozilla and Firefox browsers, but some functionality is disabled when using these browsers.  Those functions are identified below.

·        CEO generates Adobe Acrobat (PDF) files when generating printable maps, property reports, or mailing labels.  To view these PDF files, you will need to have a minimum of Adobe Acrobat Reader 5.0.  The latest version of Adobe Acrobat Reader can be freely downloaded from:  http://www.adobe.com/products/acrobat/readstep2.html

·        There are some features in CEO that generate popup windows, so some configuration may be needed to allow popup windows from this site.  Since there are many products that block popup windows, this document does not explain how to configure all of the products.  However, the most popular popup blockers display a message when a popup has been blocked, and you can usually click on the message to allow the popups.